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COVID-19 Webinar Series

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NAATP is committed to providing support and guidance to our members at this time. We are responding to the current situation and will start to address protocols in the areas of admissions, patient health and safety, and human resources. As mentioned in our leadership message, we have started a Special Webinar Series directed at providing guidance and support. These webinars will be recorded and shared as resources to the public.

Insurance Billing and Reimbursement in the Context of COVID-19

Presenters: Ben Dittman, Jessica Chase, Avea Solutions, Marcello La Rocca, Sandstone Care
Date: May 21, 2020

As treatment centers work to expand their services and find new ways to provide patient care during COVID-19, many face uncertainty with how to bill appropriately and what to expect with payments. Join us to learn what trends we are seeing so far across insurance billing, reimbursements, and payer behavior. Presenters will also cover the basics on telehealth billing and the considerations and best practices you should know for meeting payer requirements to get paid. Additionally, we’ll discuss the long-term effects we are predicting and the impact they will have on getting paid in the “new normal” of behavioral health virtual services.  

COVID-19 and the Rapid Transition to Telehealth: Understanding the Impact

Presenter: Annie Peters, PhD, NAATP, Holen Hirsh, PhD, OMNI Institute, Nick Hayes, PhD, Cumberland Heights Foundation
Date​: April 16, 2020

While inpatient and residential addiction treatment are still necessary and being provided during COVID-19, many treatment providers have transitioned outpatient services to online care delivery.  The effectiveness of telehealth for this type of care has not been clearly established, and providers need access to information and resources that will support their work during this crisis.  This webinar will provide information on what we know about virtual addiction treatment, what is unknown and requires more research, and how to access a new online tool to gauge both the clinical impact of COVID-19 and the utility of online services.


Engaging In Solutions: Current Considerations & Planning For Organizational Recovery

Presenter: Jonathan P. De Carlo, CAC III, Chief Executive Officer, C4 Consulting, Inc.
Date: April 10, 2020

Within the rapidly evolving conditions and impacts of COVID-19, remaining solution-focused is an essential priority for organizational integrity. This webinar will provide perspectives for developing & implementing sustainable solutions for current organizational needs and planning considerations for disaster recovery in the future. Solution considerations across operational sectors will include: Organizational Health, Leadership & Staff self-care, Financial & Operational Adaptations, Business Development Considerations, and Clinical Program Considerations. Through the lenses of Trauma-Informed Care and Values Based Care principles, participants will explore pragmatic considerations for understanding their organization's current needs and developing actionable plans for enhancing their organization's sustainable integrity.


Expanding Access During COVID-19 with Hazelden Betty Ford

Presenters: Mark Mishek, Dr. Marvin D. Seppala, John Driscoll, and William C. Moyers, Hazelden Betty Ford Foundation
Date: April 2, 2020

Want an inside look at how Hazelden Betty Ford is responding to COVID-19 and continuing to be a force of healing and hope in this unprecedented time? Join Senior Hazelden Betty Ford Leadership to learn how they are meeting the urgent needs of the people they serve with robust new protocols and procedures to reduce risks to them as well as to their students and staff. Also learn how they transitioned almost 1,500 patients to virtual services in about a week’s time, while also providing free online resources to support recovery everywhere.


Here We Go! Moving to Telehealth at the Speed of Light

Presenters: Holly Wilson and Dr. LaTisha Bader, Denver Women's Recovery
Date: March 27, 2020

Plato quoted, “Necessity is the mother of invention.” Telehealth was already becoming a viable avenue for providing effective treatment, but most of us weren’t ready to jump into it with both feet at the beginning of this worldwide public health emergency. This webinar will highlight best practices, share some basic information about legal and ethical concerns, recognize barriers and how to address them, and try to get you comfortable with the practice of utilizing telehealth. It will encourage innovative thinking about how and when to provide services and the “how-to” of providing quality care. This session will be useful for all familiarity levels, whether you are at a starting place or need a refresher to make your practice portable.


Medical Best Practices and Business Considerations During an Outbreak

Presenters: Dr. Greg Hobelmann and Alex Denstman, Ashley Addiction Treatment
Date: March 24, 2020

This webinar review the abundance of caution and heightened response approach to patient care necessary in our residential and outpatient facilities in the midst of COVID-19. Care begins with the first call, and this is also the point at which the screening process begins. The speakers will review screening processes at all points throughout care, as well as the steps taken in the event that a patient screens positive for symptoms and/or is at elevated risk. This is a rapidly evolving situation in which updates are being made daily, and providers must be agile and responsive in their protocols and procedures.


Leadership Challenges for Addiction Service Providers Amid the COVID-19 Health Crisis

Presenters: Bob Ferguson, Jaywalker Lodge and Nannette Zumwalt, Hired Power
Date: March 19, 2020

Beyond the standard protocols of hygienic vigilance and social distancing, what can we do as leaders in the addiction treatment arena to safeguard our communities and combat the spread of the COVID-19 virus? Join us as we discuss crisis leadership strategies both for managing risk within our organizations, as well as for communicating proactively with various publics. With years of experience leading others into battle against the life-threatening epidemic of addiction – who better than us to support and direct our own communities at this time of global crisis?