Quality Assurance Initiative
The NAATP Quality Assurance Initiative (QAI) was created in 2018 to establish standards for treatment service delivery, below which no provider should fall, and at which level proficient services will be delivered. The QAI objectives are to Promote Best Business Practice, Deter Problematic Business Practice, Assist Payers in the Discernment of Services, Inform Law and Policy Makers, Educate and Protect the Consumer, and Train and Educate the Provider. The QAI is the National Association’s response to the need for clear and centralized professional industry guidelines. Absent such guidance, the addiction treatment field is inadequately defined, less effective in service delivery, and susceptible to problematic business practices that have damaged the reputation of the discipline and most importantly, harmed the consumer.
The centerpiece of the QAI is the publication, The Addiction Treatment Provider Quality Assurance Guidebook: A Guide to the Core Competencies for the Delivery of Addiction Treatment Services (The Guidebook). It identifies and provides implementation strategy for the core competencies of addiction treatment program operation, thereby empowering addiction treatment providers with clear direction for the proficient and ethical delivery of addiction treatment services.
The Guidebook identifies the core competencies of addiction treatment service through the nine categories of Operations; Admissions and Patient Screening; Employment, Training, and Credentialing; Billing; Discharge and Continuing Care; Outcomes Measures; Community Engagement, Public Relations, and Public Policy; Marketing, Advertising, and Visibility; and Ethics. Within these categories are 32 specific Guidelines, each accompanied by an explanatory Commentary from an industry expert, followed by a list of Resources referenced to aid the provider in understanding and implementing the Guideline.