Dennis Morrson, PhD - Applying Augmented Intelligence to Workforce Challenges and Care Delivery (Start - 20:30)

As detailed in the American Psychological Association (APA)'s 2022 COVID-19 Practitioner Impact Survey, "the demand for mental health services continues to increase while psychologists are struggling to provide needed care. Burnout among psychologists is persistently high, and almost half of respondents reported not being able to meet the demand from their patients."One of the most significant issues fueling workforce challenges is the administrative burden. The Association for Behavioral Healthcare found that 95% of providers agreed that reduced administrative burden is needed to retain staff. Exacerbating this burden are growing state and federal requirements for documentation and data, including requirements from insurance companies and sources of grant funding, with increased pressure to demonstrate the consistent use of evidence-based care techniques. These burdens erode clinician well-being, with compassion fatigue also putting patient well-being at risk. How can organizations alleviate the administrative burden on clinicians - while expanding patient access, improving the quality of care provided - and meeting increasing requirements for documentation and data? Leading organizations are turning to augmented intelligence, defined by the American Medical Association (AMA) as technology that enhances human intelligence rather than replacing it. In this session, we give an overview of the types of augmented intelligence technologies available to clinicians in behavioral health and how organizations are using them to address workforce challenges while improving care delivery.

Learning Objectives:

• Learn about what augmented intelligence is and why it matters.
• Explore how augmented intelligence addresses top workforce and care delivery challenges.
• Apply lessons learned to tackle opportunities within in your organization.

Devon Wayt - Highly Reliable Organizations: Essential Elements to Prevent Burnout, Detect Turnover, and Correct Cultures (20:30 - 37:10)

This session will share the doctoral study results that contribute to the field's need to create reliable systems that have leadership skills for readiness, compliance structures for regulations and compassion supports for resilience. This framework will allow us to build such systems and collect data for standardization across our field.

Learning Objectives:

• Recognize needed skills, structures and supports.
• Identify how the framework fits into the organizational system.
• Plan how to implement standardized elements

Gary Fisher - It’s Hard to Say Goodbye, Say Farewell (37:10 - End)

Leadership transitions are inevitable, yet rarely discussed with honesty or vulnerability. In this reflective session, Gary Fisher draws from his own recent transition to explore the personal and organizational dimensions of stepping aside. Through candid insights, he examines how leaders recognize when it’s time to go, how to prepare an organization for a new chapter, and what it means to seek purpose and identity beyond one’s role. Blending practical considerations with lived experience, Fisher highlights the challenges many seasoned leaders face: letting go, embracing change, and ensuring the next generation can thrive without lingering shadows. This session offers a thoughtful look at leaving “a year too early rather than a day too late”—and doing it with intention, integrity, and grace.

Learning Objectives:

• Identify key indicators that signal when a leader’s departure may benefit both the individual and the organization.
• Examine strategies for navigating the emotional, relational, and practical aspects of leadership exit and post career purpose.