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Building a Better Patient Journey in Addiction Treatment

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From admissions to alumni outreach, the patient journey at your facility makes a big difference for your patients, even long after they’ve left your facility. Access this 30-minute addiction treatment-focused webinar on on-demand to learn:

• How to keep your staff on the same page about patients through their journey in your addiction treatment facility

• What workflows can be easily automated to prevent unnecessary work and manual errors for your staff

• Different strategies to stay in touch with your alumni after they’ve left your facility

Presenters: 
Brennan Mason, Michele Santagata, Matt Falkner

Michele Santagata is VP of Admissions at Ambrosia Treatment Center. She has over 10 years of contact center leadership including customer journey mapping, process improvement and technology implementation.
Brennan Mason is the VP of Marketing at Bridge Connector, a technology company changing the way healthcare communicates. Brennan has over 10 years of experience in the healthcare industry and has worked with facilities of all sizes to help build integrated patient journies.
Matt Falkner is a Senior National Account Executive at Mirketa, an IT consulting firm. Matt also has extensive healthcare experience, having worked in several different roles in addiction treatment centers, and moving over to a consulting role in the last few years.

Date & Time: 
Saturday, August 31, 2019 12:45 pm
Cost: 
Free
Location: 
Virtual Event

424 Church Street, 2400