The Harris Center for Mental Health and IDD (“The HARRIS CENTER”) is looking for a Residential Practice Manager or Residential Nurse Manager to join our team. Works under the direction of the Vice President Forensic Mental Health Division and/or MH & Forensic Nursing Director. In addition works collaboratively with the Harris County Community Supervision and Corrections Department (HCCSCD) and Gateway Foundation Corrections (HCRTC) to provide quality, administrative and fiscal oversight of supervised programs/units. Also provides supervision of specialized clinical functions. Is responsible for carrying out program/unit goals and objectives. Has authority to review and implement decisions and recommendations made by staff. This position requires travel, flexible work hours and on-call status. Responsible for program planning and implementation for a 24 hour Dual Diagnosis Residential Program.
What you will do:
• Plans, implements and supervise program/unit objectives in accordance with agency policies and procedures.
• Demonstrates an understanding of and ensures compliance with all related standards and contract rules.
• Monitors the delivery of appropriate services.
• Reviews compliance, performance improvement and any other audit reports on the services provided.
• Creates/implements/monitors corrective action plans based upon report results.
• Monitors staffing patterns of the program/unit, ensuring that positions are posted within agency guidelines.
• Ensures ongoing supervision and evaluation of program/unit staff performance to facilitate optimal performance.
• Responsible for assuring compliance with contract metrics; agency and contract mandatory training requirements are met..
• Serves as a liaison in communicating relevant information between administration and program/unit staff via verbal and/or written communication as well as external agencies/facilities specific to the operating unit.
• Works collaboratively with the Vice President Forensic Mental Health and the MH & Forensic Nursing Director; Gateway Management Leadership on-site and HCCSCD to communicate relevant ongoing and timely information affecting the delivery of mental health services to staff and consumers in an emergency and disaster event.
• Manages the budgets for supervised program/units in accordance with agency financial guidelines and controls. Reviews reports used in budget and productivity projections for Agency services at local, state and federal levels.
• Submits periodic reports/action plans as requested detailing critical issues and/or accomplishments of units, programs or departments.
• Ensures institution of procedures/actions to follow-up on incidents/safety issues that pose a liability risk for the agency and/or have a significant impact on the quality of consumer care.
What qualifications you will need
• Bachelor’s degree (B.A.) or equivalent. (BSN) for Nursing Required or Licensed.
• Master’s degree (M.A.) or equivalent.
• Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), LMFT or Doctorate (Ph.D/ PsyD/ EdD)
• Minimum five years general management experience or 3 years of inpatient/residential management experience. This experience must include overseeing budgets, supervision of professional staff and paraprofessional staff to include 24-hour operation coverage.
• Nursing requirements – Minimum of 7 years registered nursing experience and a minimum of at least 2 years of mental health/behavioral health or intellectual/developmental disabilities nursing experience. In addition must have a minimum of 2 years of documented experience in a leadership/supervisory role in nursing.
• Principles and practices of effective employee supervision, development and evaluation.
• Mental health code and rules, regulations, policies related to restraint/seclusion
• Principles of psychiatric emergency management
• Crisis intervention techniques
• Effective data collection skills
• Clinically sound decision-making.
• Leadership and management principles.
• Texas Board of Nurse Examiners Nurse Practice Act and nursing professional standards of practice.
• Basic principles of psychiatric/mental health nursing and/or developmental disabilities nursing.
• Applicable pharmacy rules and regulations.
• Mental health code and rules, regulations, policies related to restraint/seclusion.
• Standard precautions and infection control procedures for dealing with sharp instruments, needles, blood and body fluids.
• Ability to coordinate well with others and effectively lead others in achieving organizational goals.
• Strong communication skills with ability to effectively converse and listen to others and construct clear and concise written communication.
• Ability to identify and offer solutions to resolve problems, using knowledge of the organization to identify helpful resources.
• Ability to plan, organize and support work of nursing and support staff in a 24-hour psychiatric setting.
• Effective data collection skills.
• Effective time management and organizational skills with the ability to prioritize and complete task independently.
• Resourceful and shows initiative.
• Able to utilize basic Word and Excel documents.
• Good body mechanics to avoid injury.
• Able to execute standard word processing on a computer.
• Strong time management skills.
• Ability to plan, organize, direct and evaluate working of nursing, and support staff in a 24-hour psychiatric setting.
• Able to use all related medical equipment, machines and monitors.
• Clinically sound decision-making.
• Ability to develop therapeutic relationships with chronically mentally ill patients and/or developmentally disabled consumers.
What else you should know:
This position requires travel, flexible work hours and on-call status.
May be exposed to unfavorable conditions
Interacts with individuals who may be emotional or physically hostile, agitated or uncooperative
What we have to offer:
The HARRIS CENTER offers competitive salary, excellent benefits package, retirement plans with company matching, prior service credit towards generous PTO accrual, outstanding wellness programs and professional development.
Employees can also take advantage of business casual dress code, corporate discounts, and gym memberships. New hire referral bonus, discounts are also available on an optional basis. These include mobile phone service, fitness centers and other wellness amenities.
The HARRIS CENTER is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, The HARRIS CENTER provided care to over 79,000 people in fiscal year 2019 and has an annual budget of over $275 million.
As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States, The HARRIS CENTER provides a full continuum of services at 86 different sites across Harris County. In addition, services are provided in more than 42 different languages as well as sign language in order to better serve what is one of the most diverse and multi-cultural communities in the nation.
By utilizing the unique expertise of its more than 2,300 employees, The HARRIS CENTER is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential.