Back to top

Community Outreach and Alumni Coordinator

Job Description
Main Areas of Responsibility: 

Job Description
ESSENTIAL DUTIES/ RESPONSIBILITIES include the following:

-Work with the marketing department on digital and non-digital marketing efforts such as community outreach, local event participation and outreach, relationship management, face-to-face meetings with potential and current referral sources, tours, event planning, social media administrator (Facebook, Instagram, Twitter, LinkedIn, Snapchat, etc.), design monthly newsletters and print advertisement, website design, updates and maintenance and content creation for platforms such as blogs, vlogs, pictures and videos
-Develop and maintain relationships with treatment centers across the country to promote RRRC’s services and secure sources of client referrals
-Utilize and update Salesforce, and all other systems, on a regular basis
-Strong commitment to department and individual measurements and metrics
-Develop and implement a follow-up and support program for RRRC alumni
-Develop a communication plan to contact alumni post-treatment
-Maintain alumni database, including family contacts
-Assist in aftercare monitoring emails/surveys
-Work closely with the clinical team regarding follow-up care, aftercare plan, relapse prevention, etc
-Plan, coordinate, and attend alumni events, including monthly alumni meetings, community service activities, and alumni panels
-Assist in the training of alumni and family members interested in becoming ambassadors of our programs
-Work with the admissions team to connect potential clients with alumni and family ambassadors
-Attend various marketing meetings and conferences to build and maintain referral relationships
-Work on referral development and internal customer service initiatives
-Connect discharging clients who are returning home with alumni in their home area
-Check in with alumni clients while they are in sober living facilities

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities today but has the ability to grow into a supervisory role.

Other Information/Requirements: 

Red Rock Recovery Centers is looking for passionate and inspired individuals to unite with us in our mission to help individuals and their families find connection and a new purpose. Red Rock Recovery Center is a Denver based behavioral health treatment program that utilizes an evidence based and holistic approach in the treatment of substance use disorder. We work with each individual to empower them to create a new life in long term recovery that is built on a foundation of community, trust, and inspiration.

SKILLS and QUALIFICATIONS:

To perform this successfully, an individual should have adequate education, experience, and knowledge regarding the nature and treatment of alcoholism and drug addiction. Knowledge of community resources, principles, and techniques of alcoholism, addicts and drug abuse counseling.

A team player first and foremost
Self-motivated
Goal-driven
Data-driven with a strong emphasis on analytics and measurable metrics
Possess a strong sense of grit, accountability and self-awareness to accomplish short and long-term goals
Ability to speak professionally with individuals and other treatment professionals
Basic computer skills, including the use of Microsoft Office, Microsoft Excel and Salesforce
EDUCATION and/or EXPERIENCE:

High School Diploma or equivalent, Bachelor’s Degree preferred
Degree in Advertising or Marketing is preferred, but not required
A minimum of 1 year of experience in a treatment center, residential setting preferred
Clinical/counseling experience a plus
Experience with 12-step recovery a plus
Experience in event planning and/or marketing preferred
Must be flexible and able to work nights and weekends as needed
Knowledge of or experience in mental health or substance use fields
Must have valid Colorado driver’s license
PHYSICAL DEMANDS:

The employee is regularly required to sit and talk or hear. The employee is frequently required to stand; use hands to handle paperwork; reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT:
Open work area; noise level is usually moderate.

OTHER

Equipment used: computer, phone, other office equipment as indicated
Access: stairs
Work Hours: M-F, 8am - 5pm
Local Travel 20%, National Travel 10%
Position Salary is between 45k and 55k, plus 20% variable compensation to be paid out quarterly

Job Type: Full-time

Salary: $45,000.00 to $55,000.00 /year

How to Apply: 

Send resume and cover letter to careers@redrockrecoverycenter.com
Please provide best times and method to contact you.

Please visit our website redrockrecoverycenter.com

Contact Information
Organization Name: 
Red Rock Recovery Center
Address: 
12567 W Cedar Dr. Ste 100
City: 
Lakewood
State List: 
Colorado
Zip/Postal Code: 
80228
Internal Info
Business Phone: 
8887191097