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Admissions Manager

Job Description
Main Areas of Responsibility: 

There's no more fulfilling career than seeing people achieve recovery. Join us and help save lives.

Great benefits | Paid Vacation | Competitive Salary | Positive Working Environment

SUMMARY

The Blanchard Institute works to provide a road to recovery from substance use and mental health issues. We offer a model of treatment that blends personalized care with the latest research and strategies for those seeking help. We cultivate a safe, comfortable environment for patients and their families to be connected to their treatment providers.

The Admissions Manager is in charge of the entire admissions process. This role requires an understanding of facility programs, philosophy, and intake criteria. The ideal candidate has a strong sense of empathy, professionalism, and drive to help those in recovery. A positive attitude and team mentality are vital. This position coordinates with the Director of Clinical Outreach.

Maintaining relationships with referral resources to schedule assessments/admissions to The Blanchard Institute.
Providing follow-up calls to potential clients, family members, and referrals.
Assist the Director of Clinical Outreach in developing programs to track demographics related to various referral patterns and relationships.
Provide customer service to all prospective clients and families regarding admission via phone and in-person.
Obtain pre-admittance data per program policy, and financial data from third-party payors and/or family members.
Schedule appropriate clients with therapists.
Obtain signatures and complete documentation for clients upon admission.
Maintain knowledge/access to electronic medical records for pre-admit assessment.
Complete admission onboarding and manage admissions data.
Obtain Verification of Benefits and provide utilization review data to Financial Coordinator.
Assist staff in maintaining statistical data related to admissions, daily census, discharges, and community referral sources.
Provide assessment and admissions services after regular business hours on an on-call basis as required.
Facilitate clients' and families' understanding of insurance issues as needed.
Ability to communicate with people going through a crisis.
Maintain a confidential filing system of referral sources and admission screenings.
Maintain a centralized updated list of support groups and treatment facilities for referrals.
Provide administrative assistance to CAO for DHHS, NC Controlled Substance Registration Board, and Joint Commission survey requirements, ongoing compliance in licensures, documentation, and training.
Maintain literacy of current front-end and EMR computer software apps.
Express thorough knowledge of JCAHO standards, federal, state, and local regulations, licensing, and accrediting agencies.
Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Other Information/Requirements: 

Please carefully review the required experience below. Only candidates meeting these qualifications will be considered.

REQUIRED MINIMUM QUALIFICATIONS

Bachelor's Degree in a related field from an accredited college or university
3+ years of experience working in the field of substance use
Able to effectively communicate in English. Additional languages preferred.

How to Apply: 
Contact Information
Organization Name: 
The Blanchard Institute
Address: 
10348 Park Road
City: 
Charlotte
State List: 
North Carolina
Zip/Postal Code: 
28210