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Roots Counseling Services Accredited

Roots Counseling Services
Mailing Address: 1681 N. Prospect Ave., Milwaukee, Wisconsin 53202, United States
Phone: 414-273-8484
CEO: Jeremy Jaeger
CEO Email:
CEO Phone: 414-273-8484
Admissions: Trevor Nettles
Admissions Email:
Admissions Phone: 414-430-3245
Marketing Contact: Devon Benske
Marketing Email:
Marketing Phone: 414-273-8484
Membership Type: Provider
About This Organization:

Roots Counseling Services (RCS) is a Wisconsin state licensed treatment facility that provides long-term substance abuse treatment for any gender or ethnicity for adults over the age of 18. The Roots Counseling Services treatment program is designed to meet the needs of individuals who struggle with chronic relapse behaviors, substance use disorder(s), process addictions, compulsive behaviors and other mild mental health issues associated with substance dependence/addiction. The RCS program is designed for individuals who require a continuum of care beyond the standard 28-day residential treatment center program. RCS offers the following levels of care to its clients: partial hospitalization (PHP), intensive outpatient (IOP), and outpatient (OP), including a continuing care/alumni group for individuals near completion of outpatient services. Most clients (about 90%) who complete an assessment are recommended to complete the PHP program per ASAM criteria met, anywhere from 2-5 weeks of daily group therapy (5 days per week, twice per day) and weekly individual therapy. RCS uses the ASAM placement criteria to determine level of care. Most clients who complete our PHP program will then transition/transfer to the IOP program, which is anywhere from 1-3 months of daily group therapy (4 days per week, once per day), and weekly individual therapy. Most clients who complete our IOP program will then transition/transfer to the OP program, which is anywhere from 1-3 months of daily group therapy (4 days per week, once per day), and weekly individual therapy, however as they make treatment progress will phase down to group therapy 2 days per week, once per day with weekly individual therapy. RCS continuing care/alumni outpatient group therapy is offered once per week. RCS works toward providing its clients with various life skills to promote a maintained long-term sobriety, along with integrating relapse prevention training with concepts from community support programming, such as the Alcoholics Anonymous (AA), Heroin Anonymous (HA), and Narcotics Anonymous (NA).

Mission Statement:

RCS is dedicated to assisting addicted clients and families in restoring health and a sense of well-being and hope in their lives. The ultimate goal is to empower persons served by RCS to end their use of alcohol and other drugs. It is our commitment to provide our clients with affordable, individualized, best practice, and effective treatment while staying grounded in the principles of 12-Step recovery. We believe this can bring about the change necessary to go on to experience a sober and productive life.


Clinical Excellence: Staff members continuously review their work to see that it meets the standard of quality and caring to which we are committed. Our clients and alumni also provide valuable feedback. RCS works to ensure that our clinicians are on the cutting edge with regard to best practices by providing a wide variety of continuing education opportunities. While chemical dependency treatment is not an exact science with proven protocols, a client’s total involvement in his own treatment does correlate with demonstrated success.

Client Centered Care: RCS is client centered. This means that the needs of our clients drive the organization’s focus. Clients collaborate with their counselors, family and peers in developing an individualized treatment plan. It becomes the blueprint for their success at RCS and, hopefully, beyond. No single treatment is appropriate for all clients.
Learning Clients are given the most current data on factors causing alcoholism and drug addiction. They are also informed of the impact on one’s physiological, psychological and social well-being.

Social support: The goal is to have the client reintegrate into society. Clients who live in the area surrounding RCS have the option to have family members participating in the family education and counseling groups weekly. Clients from outside the area are encouraged to keep family and significant others involved through frequent communication with staff and themselves. Clients are given assistance evaluating career or school choices.

Spiritual support: Addiction is manifested physically, emotionally and spiritually. We believe that within each person there is a vision of wholeness, even joy. This is what drugs and alcohol falsely promise to deliver. Most of our clients glimpse this vision. They find the courage to be themselves by gaining insight into their relationship with their higher power. The term “higher power” refers to their own interpretation, which could include concepts from Christianity, Judaism, and other religions of the world, or concepts such as nature or the universe.

Community support: RCS staff members often speak at churches, service clubs, professional societies, and other community gatherings to help the public understand the disease of addiction and the process of recovery.

Licensing body:

Wisconsin Department of Health Services

Accreditation: CARF
Year Founded: 2014
Levels of Treatment Care: Day Treatment (PHP), Intensive Outpatient (IOP), Outpatient Treatment
Specialty Programs: Alcohol/Drug Addiction
Length of Stay: More than 120 Days
Number of Beds: N/A
Payment Assistance Available: Yes
Type of Payment Assistance: Scholarships, Sliding Fee Scale
1681 N. Prospect Ave.
Licensed: Yes